FAQ

Where do you deliver?

We deliver all over Australia!

When will I receive my order?

Place your order by 2pm and it will be picked and packed within 24 hours. We'll send you an email to let you know it's been despatched, and another to let you know it's been delivered. You can also track your order through our easy tracking system. Allow 2-3 days for metro and 3-4 days for WA and regional areas.

How big are the meals?

Each meal is a 300gm single serving size and has less than 420 calories, less than 40g carbohydrate and minimal or no added sugars.

Our dietitians suggest adding a cup of green salad with a drizzle of olive oil, or half a cup of basmati rice as an accompaniment for those who like a large meal.

How do I place my order?

Place your order online here 

Phone: 1300 798908 and have credit card handy

Email: info@diabetesmealsonline.com.au

How do I heat my meals?

Simply snip the corner of the pouch off to let out the steam and put the pouch in a microwaveable bowl for 2-4 minutes. Let cool for 2 minutes and enjoy! (You can also heat your meal in oven or on stovetop if you prefer. If you are using the oven remove the product from the pouch and place meal into an oven proof dish).

Do I have to be home to accept delivery?

Not at all, we'll simply leave them in a safe place at your door. If you're in an apartment and don't have a doorman to accept delivery please let us know in the Special Instructions box when you are placing your order online.

Tell me about your special packaging.

Our meals are made from the finest Australian farm fresh produce and are cooked and packaged in long-life, easy to store, easy to heat pouches, sealing in taste, texture, quality,  aroma and nutrition. This innovative process is called retort packaging and you may have seen them on supermarket shelves in the soup and baby food aisles.         Retort packaging is an innovative form of meal packaging that uses heat and pressure to cook food in a strong sealed package. Similar to pressure cooking this process kills all commonly occurring microorganisms preventing it from spoiling. As your meal is now packaged in a sterile environment it has a shelf life of up to 2 years from date of manufacture (you'll see this on the back of the pack). 

 

 

Contact Us
E: info@diabetesmealsonline.com.au Phone: 1300 79 89 08

Our Blog

  • Our meals are ideal for travelling

    Did you know that our meals are perfect for those who like to travel with their own meals? Because our meals are packed in sterile pouches they are slimline and don't need refrigeration making them ideal for packing in bags... read more

Sale

Unavailable

Sold Out